Shipping policy
We ship either with FedEx Ground Shipping which is between 1-5 business days, or Express Shipping which is 2 business day shipping. We do not ship on Saturdays, Sundays, and/or nationally observed US holidays. Online orders can take 1-3 business days for order processing which is not included in the shipping timeline. Within the order processing time you will be updated as to any changes in availability or items in your order. Once shipped, you will receive and shipment confirmation email with a tracking number. Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day.
SHIPPING RATES:
Domestic Flat Rate Ground Shipping (1-5 business days)
| $6.95 | on orders from $0.00 - $19.99 |
| $8.95 |
on orders from $20.00 - $49.99
|
| $10.95 |
on orders from $50.00 - $99.99
|
| $15.95 |
on orders from $100.00 - $199.99
|
| $19.95 |
on orders from $200.00 - $299.99
|
| $24.95 | on orders from $300.00 - $399.99 |
| $34.95 | on orders from $400.00 + |
SmartPost shipping to U.S. PO boxes, Hawaii, Alaska, and US territories (5-9 business days)
| $16.95 | on orders from $0.00 - $19.99 |
| $18.95 | on orders from $20.00 - $49.99 |
| $20.95 | on orders from $50.00 - $99.99 |
| $25.95 | on orders from $100.00 - $199.99 |
| $29.95 | on orders from $200.00 - $299.99 |
| $34.95 | on orders from $300.00 - $399.99 |
| $44.95 | on orders from $400.00 + |
International Shipping:
| $75.00 | Canada |
| $125.00 | International |
We do ship internationally. Our "standard" international shipping rate is $125 USD. Sometimes we are able to make exceptions on shipping costs and work out a quote which could be less than $125. If you email info@sugarbooandco.com with your full street address and the items you are purchasing, we can work on getting a quote for you.
International customers will be responsible for any additional charges for shipping the package. This could include the shipping of 1 or more boxes to your address. This could also include any import duties, taxes or fees charged by your country. Duties and taxes are subject to change depending on the day; almost all shipments crossing international borders are subject to duty and tax assessment by the importing country's government. Sugarboo & Co. will not cover additional charges related to import duties and taxes.
Please note: All international orders are final sale. If you have any questions please reach out to us at info@sugarbooandco.com or (770) 545-8461.